Write down what the question gives you
smallest=7,range=38,median=28 A box plot needs five numbers. The question gives two of them directly and describes the other three, so each one has to be built up in turn.
Recall what the range is
range=largest−smallest The range is the distance from the smallest value to the largest, so it can be rearranged to give the largest value once the smallest and the range are known.
Recall what the interquartile range is
IQR=Q3−Q1 The interquartile range is the upper quartile minus the lower quartile — the width of the box on the box plot.
Work out the upper quartile
UQ=median+9=28+9=37 The upper quartile is 9 more than the median, so it is 28+9=37 minutes.
Work out the lower quartile
LQ=median−11=28−11=17 The lower quartile is 11 less than the median, so it is 28−11=17 minutes.
Work out the interquartile range
IQR=37−17=20 The interquartile range is the upper quartile minus the lower quartile: 37−17=20 minutes. Notice it is also just 9+11 — the two distances from the median added together.
Work out the largest value
largest=smallest+range=7+38=45 Since range = largest − smallest, the largest value is 7+38=45 minutes.
Write out the five-number summary
7, 17, 28, 37, 45 Smallest, lower quartile, median, upper quartile, largest: the complete five-number summary the box plot is drawn from.
Check the five numbers are in order
7≤17≤28≤37≤45 The five-number summary must never decrease. It does not, so the numbers are consistent with a real box plot.
Draw the box plot
box:17→37,whiskers:7 and 45 With all five numbers known the box plot can be drawn: box from the lower to the upper quartile, median line inside it, whiskers out to the extremes.
Work out the difference between the range and the interquartile range
38−20=18 The range is 38 and the interquartile range is 20, so the range exceeds the interquartile range by 18 minutes.
Say what the range and the interquartile range each measure
range=all of the data,IQR=middle 50% The range measures the total spread, from the smallest value to the largest. The interquartile range measures only the spread of the middle half, so the two answer different questions.
Explain why the interquartile range ignores the extremes
38 vs 20 The range, 38, stretches all the way to the extreme values, so a single freak reading changes it. The interquartile range, 20, throws away the top and bottom quarters, so it is not affected by extremes at all.
Note the mistake to avoid
IQR=21×range The interquartile range is not half the range, and it is not symmetric about the median either — here the upper quartile is 9 above the median but the lower quartile is 11 below it.
State the answer
range−IQR=18 So the difference between the range and the interquartile range is 18 minutes.