Write down what the customer claims
20%+30%=50%(claim) The customer has added the two percentages. We will test this.
Choose a price to work with
original=£100 The overall percentage reduction is the same for every price, so use £100 to make it clear.
Find the multiplier for the first reduction
100%−20%=80%=0.8 A 20% reduction means multiplying by 0.8.
Apply the first reduction
£100×0.8=£80 The sale price is £80. So far £20 has come off.
Find the multiplier for the second reduction
100%−30%=70%=0.7 A further 30% reduction means multiplying by 0.7.
Notice what the 30% is taken from
30% of £80=£24 The extra 30% comes off the £80 SALE price, not off the original £100. Only £24 comes off, not £30.
Apply the second reduction
£80×0.7=£56 The final-day price is £56.
Combine the multipliers into one
0.8×0.7=0.56 The single equivalent multiplier is 0.56.
Check the combined multiplier
£100×0.56=£56 The single multiplier gives the same final price. ✓
Read the reduction from the multiplier
100%−56%=44% A multiplier of 0.56 means the customer pays 56% of the original price, so 44% has come off.
Confirm with the money
£100−£56=£44 £44 has come off the original £100, and 44÷100×100=44%. ✓
Test the claim of 50% off
£100×0.5=£50=£56 A genuine 50% off would give £50, but the shopper actually pays £56. The claim is wrong.
Explain the error
20% of £100=£20,30% of £80=£24 The two percentages are taken from different amounts — £100 and then £80 — so they cannot be added.
Check with a different price
£250×0.8×0.7=£140 £250 falls to £140, a fall of £110, and 110÷250×100=44%. The same 44% appears whatever the price. ✓
State the actual overall reduction
44% reduction The true overall reduction is 44%, not the 50% the customer claimed.